IT Service Management
Software
KlugIT® is the versatile platform that enhances your internal management and increases user and customer satisfaction. Aligned with ITIL and designed to facilitate ISO 20000 implementation.
Which one applies to me?
Versatile monitoring and management in a single platform, customizable for any company size and business area.
KlugIT® XPRESS
Accessible solution for businesses with contained technological infrastructure.
- Monitoring of up to 100 critical assets
- Ticket management for 1 operator
- Alerts and Tracking
- Basic Dashboards and Reports
- Web-based access
- 8x5 Support (Spanish & English)
KlugIT® ES
ITIL-based comprehensive management for enterprises with high technological demands.
- Multi-brand monitoring (Availability, Capacity, Performance, Security)
- ITIL-based Management
- Escalation and Knowledge Base
- Service Level Management (SLA)
- Custom Reporting
- Third-party App Integration
- 24/7/365 Expert Support
Experience speaks for KlugIT
Key differentiators: automation, centralized visibility, and specialized support.
In-House Development
Proprietary technology with direct expert support, eliminating language barriers and time zone delays.
15+ Years in the Market
Consolidated presence across Latin America, backing critical operations day unequivocally every day.
Total Scalability
Accompanies IT and business maturity, adapting seamlessly to present and future needs.
Customizable Modules
Development of tailored integrations and special functions specific to your operation.
Accelerates Transformation
Facilitates digital adoption by centralizing control and automating workflows.
ITIL / ISO Alignment
Structure based on global best practices to guarantee exceptional service quality.
Let us show you how KlugIT® will help to
OPERATE, GROW AND TRANSFORM your business.
Gain peace of mind through proactive detection of any event affecting your critical services, and manage actions to prevent recurrence.